Privacy Policy

1. Introduction

dusk-manta ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dusk-manta.com or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Request information about our services
• Engage with us through email correspondence

This information may include:

• Name
• Email address
• Company name
• Job title
• Message content

Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you information about our services that you have requested
• To improve our website and services
• To analyse website usage and optimise user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose
• Contract: When processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legitimate interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Contact form submissions are typically retained for 24 months unless you request earlier deletion or we have an ongoing business relationship.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our legal rights
• In connection with a merger, acquisition, or sale of assets

Any third parties with whom we share data are contractually bound to protect your information.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: You can request copies of your personal data
• Right to rectification: You can request that we correct inaccurate or complete incomplete data
• Right to erasure: You can request that we delete your personal data
• Right to restrict processing: You can request that we restrict the processing of your data
• Right to data portability: You can request that we transfer your data to another organisation
• Right to object: You can object to our processing of your personal data

To exercise any of these rights, please contact us using the details provided below.

8. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: